Troubleshooting

Something not working? Let’s fix it.

Signer Didn't Receive the Invitation

What to do when a signer says they haven't received their signing email or WhatsApp message.

Signature Not Saving or Showing Errors

Troubleshooting steps when a signer can't complete their signature or sees an error during signing.

SSO Login Issues

Troubleshooting Single Sign-On errors and access problems for organisations using SSO.